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24/7 Helpline in English : +359 (0) 2 400 8 100

Welcome to BG Helpline!

We offer around-the-clock live support in English during your stay in Bulgaria. Whether you are here as a tourist, on a business visit, expatriate assignment or live here permanently, we can help you get around Bulgaria smoother and faster, and provide help in case of emergencies. Our services include a 24/7 Helpline to cover your immediate information or emergency needs and Specialized Services for extended support. Please read on to find out about our services or click here to find out more about us.


24/7 Helpline


Have a medical emergency, but don't know how to get to the nearest hospital? Need to book a taxi, but you are worried you might be overcharged? You've been pulled over by the police and need immediate translation into English?

With our 24/7 Helpline you are a phone call away to a worry-free stay in Bulgaria. It is very easy to use, cost effective and we are confident it will satisfy your information and emergency needs. The service is provided on a fixed-fee basis with plans starting as low as 0.89 EUR per day. The best part - all plans include unlimited calls to our helpline so you can call us as many times you want, whenever you want. To get this service please click here.


Specialized Services


Our Specialized Services include assistance in a wide range of areas from day-to-day support and relocation to Bulgaria, to help with legal and business matters. To provide these services we have developed a network of trusted providers including leading Bulgarian companies. To ensure you receive high quality service our trusted providers have been assessed against a set of stringent criteria for quality, price and customer service. In addition, we oversee every step of the process, so you are guaranteed the same level of service regardless of whether the services are provided by us, or one of our trusted providers. To find out more about our Specialized Services please click here.

Featured Service
Get 24/7 support during your stay in Bulgaria. Call us now to get access to our 24/7 Helpline in English. Plans start as low as 0.89 Eur per day and include unlimited calls. More....
Contact Us
    • 24/7 Helpline:
      +359 (0) 2 400 8 100
    • For our Specialized Services you can reach us during our regular business hours:
      Mon - Fri, 8:30 - 17:30 (GMT+2)
  • Bulgaria:
    0 879 474 107 (Vivacom)
    0 894 210 096 (Globul)
  • United Kingdom:
    +44 (0) 751 141 4805
  • Germany:
    +49 (0) 176 6642 4801
  • Other countries:
    +359 (0) 894 210 096